Yellow Rose Cremation offers a variety of cremation packages operated by licensed funeral directors and available only online. Payment must be made prior to services rendered. If a death has occurred, the legal next of kin must sign the Cremation Authorization and Funeral Contract required by law.

Identification

You will be asked to identify the deceased through our online identification process including receipt of a photo. By checking these terms, you agree that only the legal next of kin will identify the deceased for cremation. Yellow Rose Cremation will also take multiple fingerprints of the deceased for additional identification.

Death Certificate

The Death Certificate will be filed electronically by the funeral home and sent to the County Health Department once the purchaser has provided all of the necessary vital statistics. The Death Certificate must be completed by the funeral home and signed by the attending physician before cremation can take place.

Privacy Policy

We are committed to ensuring our customer’s privacy. Yellow Rose Cremation does not sell, exchange or make available to third parties, the email addresses or telephone numbers of customers. We respect your online time and privacy and are committed to maintaining and using this information responsibly. Our website transactions are protected by Secure Sockets Layer (SSL).

Shipping Policy

It is our policy to mail cremated remains in a container suitable for shipping. We will only mail by the U.S. Postal Service Registered Mail.

Checkout Policy

Checkout is a feature on our website that allows you to make arrangements from our site without creating or using an account. While using Checkout, you will be required to enter the following information: First and last name, billing address, telephone number, credit card information and an email address where we can send order and shipping notifications. This information will not be saved on our site, and you will have to re-enter it every time you use Checkout.

Refunds and Cancelations

For refunds regarding returns of merchandise or cancellation of services, please contact Customer Service at (432) 217-6049 so that we may process your request.